Welcome to Switchback CrossFit!

Did you receive, then delete, your SBCF welcome email? If so, read on for everything you need to know about joining this incredible community:

HOW DO I START?

STEP 1: DOWNLOAD THE SBCF APP

The Switchback CrossFit Members App is our one-stop-shop to:

• Reserve a class
• Cancel or modify a reservation
• Log your scores
• Celebrate, comment, and fist-bump other member scores

You can find it by searching "Switchback CrossFit" in the iTunes App Store or on Google Play. Your login will be the same login you used when reserving your trial classes. If you need help resetting your password, just reply to this email.

STEP 2: RESERVE YOUR WEEK

We can guarantee your success in the gym, but consistency is key. Make a plan for the week, then reserve your classes in advance. Hold yourself accountable, and ensure your class times are sacred. If you do need to cancel a class, immediately reschedule for a different time. This is your health we're talking about, after all.

STEP 3: DO IT

The hardest part is done. Now it's time to start having FUN. When you get to class, check in on the iPad at the reception desk. Connect with other members. Observe them in class - watch what they're doing and learn from them, too. Trust your coaches, and the rest will fall into place.

FREQUENTLY ASKED QUESTIONS

HOW DO I CONTACT SBCF?

Text or Call: 406-350-6939

Email: info@switchbackcrossfit.com and either Kyna or Jessie will get back to you

💡 Save our # and email to your contacts so you can quickly get hold of us AND future emails don't go to spam!

WHERE DO I PARK?

Our gravel parking lot is located immediately south of our building, with parallel parking running along the right side of the fence, and diagonal parking in the back. Please keep the left side of the lot clear for cars to pull through.

On-street parking is available but sometimes limited during daytime classes. Please note that the angled parking on 1st Street E requires permits during weekday daytime hours, but are not enforced before 7AM or after 5PM or on weekends.

DO I HAVE TO RESERVE A SPOT IN CLASS IN ADVANCE?

Yes! Reserving in advance allows you to set your schedule and plan in advance, as well as, help coaches plan for class attendance. It also ensures you get into class, as many classes do fill up.

If you notice a class is full when you reserve, you can add yourself to the waitlist. Chances are, a spot will open up before class.

HOW DO RESERVATIONS WORK?

• Reservations close at class time. If class isn't full and you are not reserved, you are still welcome to join us. Simply check in on the iPad when you arrive.
• We will cancel class if we have less than 2 (0 or 1) members reserved one hour before class begins.
• If you have reserved a class and cancel less than one (1) hour before class begins AND leave the class with less than 2 (0 or 1) members reserved, you will be charged a $5 late cancel fee. We will give one warning before late cancel fees apply.

HOW DO I "CHECK IN" TO CLASS?

Every time you join us at class, make sure you check in, either on the iPad at the Reception Desk or directly on your SBCF App before class starts. Tracking attendance is especially important as we celebrate and reward consistent member attendance with our Summit Club.

WHAT IS THE SUMMIT CLUB?

Our consistency club! We celebrate - and reward - members who attend at least 15 classes per month.

Consistency breeds results, so make a habit of attending at least 15 classes a month and you'll be entered into our monthly Summit Club raffle (we've raffled off custom water bottles, jump ropes, and YETI bags!) as well as have the chance to earn epic prizes at our annual holiday party (ROGUE barbell anyone?!)

HOW DO I LOG MY SCORES?

Right in the SBCF Members App!

CrossFit is built on a methodology of observable, measurable and repeatable data, so it's important to log your scores so you can track your progress and make informed decisions on weights to lift during class.

Under each day's workout(s), simply click "log result" and you'll be prompted to enter your score. Need help? Ask a coach!

DO I GET A LOCKER?

Heck yes you do! Feel free to choose any locker not already identified by another member. If there are no lockers available, talk to Kyna or Jessie.

HOW DO I PAY FOR MERCH, SUPPLEMENTS OR DRINKS?

Our Merch, Supplements, Towel Service, and Grab-and-Go Drinks are all self-serve via the iPad:

• Tap "BUY PRODUCTS"
• Choose which product(s) you want to purchase and add them to your cart
• Tap "CHECKOUT"
• Search for your name and hit "Charge"

To create a PIN, simply open your SBCF App, click the settings icon (⚙️), then "Account" where you'll be prompted to create or edit your PIN.

DO I GET OPEN GYM ACCESS?

At SBCF, Open Gym is earned with Summit Club.

Open Gym is meant to:

• Make up a missed workout
• Train a weakness
• Get in a Zone 2 day

Open Gym is NOT meant to do other programming or substitute for coached classes. 

Open Gym runs 5AM - 10PM when classes are not in session, and are not typically "coached," although a coach is often present.

For all members, regardless of your history or ability, there is a ~30 day onboarding period before Open Gym access is granted, so we will work with you to ensure your safety in Open Gym before you are let loose :) Talk to Kyna or Jessie for access!

WHERE ARE THE LIGHTS?

While most of the lights in the gym run on timers, there might be a time you join for Open Gym in the evenings or on weekends when lights are off. If that's the case, you can find lights:

• At the front entrance (these will turn on the Reception Area)
• In the Kids Room (these will turn on the rest of the gym)

If you turn ON the lights, please turn them OFF before you leave (unless instructed otherwise).

CAN MY KIDS USE THE KIDS ROOM?

We love kids! To keep everyone safe, please follow these rules:

• Kids need to stay IN the kids room during class
• Please clean up the kids room after class, including returning books/toys to the shelves AND picking up all snacks, wrappers, and crumbs from the floor

"GYM ETIQUETTE"

1. Say hi when you arrive - to the coach and to your fellow athletes
2. Show up on time - we get that things happen, but in the event you're late, just own it, and still say hi to coach when you arrive
3. Put equipment back where it belongs
4. If your DNA is on a piece of equipment, please clean it off before the next class (details below)
5. Keep dirty shoes off the gym floor. Especially in the winter months - carry in your gym shoes (or keep them in your locker)
6. Don't clean up your weights or equipment until EVERY athlete is done with their workout. (If class is running late and you need to go, simply tell a coach - they'll clean up for you!)

To clean off equipment, please:

Use Yellow (Wet) Rags On:

• Machine (seats and handlebars, please don't wash the screens)
• Rigs (pull up bars)
• Dumbbells & Kettlebells

Wet rags are located in buckets throughout the gym and are a skin-friendly cleaning solution diluted in water. Please make sure you ring out any excess liquid from the rags before wiping down equipment.

Do NOT Use Wet Rags On:

• Barbells, as this can damage them. To clean barbells, please either use the barbell brush or the cleaning spray and a rag (located underneath the kitchen sink)

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